Privacy Policy

Last Updated: July 15, 2026

Welcome to Granny Pattern. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our digital products.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

• Your name

• Email address

• Billing information

• Payment details (processed securely by our payment providers)

• IP address

• Device and browser information

• Order history

• Information collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your digital purchases

• Send order confirmations and download instructions

• Provide customer support

• Respond to your inquiries

• Improve our website and customer experience

• Prevent fraud and maintain website security

• Comply with legal obligations

We do not sell your personal information to third parties.

3. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your complete payment card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Analyze website traffic

• Measure the effectiveness of marketing campaigns

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Third-Party Services

We may use trusted third-party services, including Shopify and marketing or analytics providers, to operate our business. These providers may process your information only as necessary to provide their services.

6. Email Communications

If you provide your email address, we may contact you regarding:

• Your order

• Product updates

• Customer support requests

• Important account notifications

If you subscribe to our newsletter, you may receive promotional emails. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no online system is completely secure, we take appropriate precautions to safeguard your information.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your orders

• Provide customer support

• Comply with legal and accounting requirements

• Resolve disputes and enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to certain processing

• Request a copy of your personal data

To exercise any of these rights, please contact us using the information below.

10. Refund Policy

We offer a 14-day satisfaction guarantee. If you experience an issue with your purchase or are not satisfied, please contact us within 14 days of your purchase, and we will review your request in accordance with our refund policy.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Granny Pattern

Email: patterngranny@gmail.com